SAP CCO Customer Checkout

Meeting requirements at the POS with SAP CCO

The requirements at the POS are diverse. Among other things, customers should benefit from discounts, collect loyalty points or use their customer card. With SAP CCO, sales staff are supported with all the information and functions needed in day-to-day business, e.g., smooth and fast checkout processes or access to current inventory lists.

What is SAP CCO?

SAP CCO is the abbreviation for Customer Checkout. This is a ready-to-use “state of the art” POS system that meets a wide range of Point of Sale (POS) requirements in near real-time. It was developed by SAP SE for the retail, hospitality and event industries.

What does SAP CCOM mean?

SAP CCO requires another software component: SAP CCOM, the Customer Checkout Manager. While SAP CCO is the POS solution for customers at the front end, SAP CCOM (Customer Checkout Manager) is the back-end management solution for the company’s central functions and for integration into the existing IT architecture.

Advantages of SAP CCO

SAP CCO can be used as a stand-alone solution or integrated with all ERP solutions such as SAP S/4HANA. The application interface can be tailored to your needs. You decide on which end devices the POS application should run. The advantages of SAP CCO at a glance:

Special functions of SAP CCO for wholesale and retail trade

Especially for the retail industry, SAP CCO offers special functions for the requirements of customers at the POS.

Central management of the cash register systems

for purchases, returns, vouchers and coupons

Near real-time reporting

of all information for sales and controlling

Flexibly expandable and scalable

for further touchpoints and customer-specific processes

Loyalty programs

Can be integrated for improved customer experiences

Real time inventory

Display for faster response time

Integrable

with all common ERP systems

Linking omnichannel processes

and stationary processes for a smooth customer journey.

Four reasons to work with SMF

1. everything from one source
We bring the special mix of experience in retail, the POS and SAP environments to the successful implementation of your projects.

2. fast and efficient transformation
Our comprehensive service and support planning with expert consulting, custom application development, best practices and in-depth knowledge is optimally tailored to your industry and technologies.

3. individual adjustments
We take care of the connection to your existing software systems.

If the preconfigured solutions do not fit, we develop individual software tailored to your needs and accompany them throughout the entire life cycle.

4. intensive support from the beginning

Our Application Management Concept
SMF’s IT professionals and support services ensure that your IT solutions always perform optimally.

Services include on-site support from our teams, comprehensive remote support, a self-service portal, and strategies for innovation.

Challenges for the POS system

Your contact

Together we determine your individual needs and coordinate your wishes and goals. Please use the contact form. We will get back to you as soon as possible.

Fred Kroll

Senior Sales Consultant

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